Terms & Conditions

Scope and General Provisions

These Terms and Conditions (hereinafter the "T&C") govern the contractual relationship between Lussurio Casino (accessible at lussurio-casino.co, hereinafter the "Casino", "we", "us", or "our") and the registered user (hereinafter the "Player" or "You") regarding the use of online gambling offerings, virtual slot games, and related services.

By registering a user account or using the platform, you expressly acknowledge and accept these T&C, our Privacy Policy, as well as any specific game rules or bonus terms. If you do not agree to these terms, you are prohibited from using our services.

These T&C are governed by the applicable laws of Canada and the province in which the player resides. The English language version shall prevail in all instances.

Eligibility and Account Registration

2.1 Requirements for Participation

Age Restriction: Use of the Casino is strictly restricted to individuals of legal age who have reached the age of 18 (or 19 depending on the province or territory of residence, such as 19 in Ontario, British Columbia, etc.). Minors are strictly prohibited from registering and using the platform.
Residence and Jurisdiction: Our offering is directed at players residing or habitually domiciled in Canada, provided they are legally authorized to participate in online gambling.
Exclusion from Gambling: Persons who are registered in a self-exclusion program, have been voluntarily or involuntarily barred by us, or are considered problem gamblers are excluded from registration.

2.2 Opening a User Account

Only one (1) single account may be opened and maintained per player. Multiple accounts will be blocked without prior notice, and all transactions as well as any resulting winnings may be declared void.
During registration, truthful, complete, and up-to-date information must be provided (full name, date of birth, correct residential address in Canada, email address, and valid phone number).

Identity Verification, KYC, and Anti-Money Laundering (AML)

3.1 Know Your Customer (KYC)

In accordance with strict anti-money laundering and regulatory standards, we are obligated to verify the identity of every player thoroughly.

Prior to the first withdrawal and no later than the statutory deadlines following account opening, you must submit valid identification documents (e.g, driver's license or passport) as well as a recent proof of address (e.g, a recent utility bill or bank statement).
We reserve the right to demand enhanced identity verifications, video identifications, or proof of the source of funds (Source of Funds) at any time.

3.2 Anti-Money Laundering (AML)

All deposits must originate from a payment account or payment method that is legally registered in the account holder's name. Deposits via third-party accounts are strictly prohibited.
Suspicious transactions, indications of money laundering, or attempted fraud will be reported immediately to the relevant Canadian authorities (such as FINTRAC). The corresponding player account will be blocked, and the balance frozen.

Deposits, Withdrawals, and Limits (Canada-Specific)

4.1 Deposit Limits and Restrictions

In alignment with responsible gaming standards for the protection of players in Canada, the following measures are available:

Deposit Limits: You can set personal daily, weekly, or monthly deposit limits in your account section to manage your play responsibly.
Game Play and Betting: Virtual slot games and casino offerings operate with standard fair-play mechanics in compliance with Canadian regulatory expectations.

4.2 Withdrawals

Withdrawals are generally processed via the same payment method used for the deposit, provided this is technically and legally possible (closed-loop policy).
Processing times for withdrawals vary depending on the chosen payment method. Identity verification must be fully completed before the first withdrawal.
It is the player's responsibility to declare any fees or taxes associated with winnings in accordance with local tax laws (note that recreational gambling winnings are generally tax-free in Canada unless considered income from a business).

Bonuses and Promotions

All bonuses, free spins, and special promotions are subject to specific promotional terms, which must be read carefully before participation.
Wagering Requirements: Bonus funds typically must be wagered a specified number of times before a withdrawal in real money is possible. The game weighting percentages outlined in the respective bonus rules apply.
Abuse of Bonuses: Exploiting system errors, opening multiple accounts to claim multiple bonuses, or collusive behavior will result in the immediate forfeiture of the bonus balance and all winnings derived from it, as well as the blocking of the account.
Advertising for our gambling offerings is conducted strictly within the framework of applicable legal guidelines and responsible marketing standards.

Responsible Gambling should be entertaining. To protect against gambling addiction and help manage problematic gaming behavior, we provide comprehensive protective measures

6.1 Self-Exclusion and Limits

Deposit Limits: You can set individual daily, weekly, or monthly limits for deposits in your account area at any time.
Self-Exclusion: You have the right to temporarily or permanently exclude yourself from gaming operations. During an exclusion, access to the platform and the opening of new accounts are strictly prohibited.

6.2 External Support Organizations

Should you feel that you are losing control over your gambling behavior, we recommend seeking professional help. Free and confidential support services are available through:

Problem Gambling Helpline: Call or text 1-800-522-4700 (available 24/7, confidential and toll-free).
Online Support Portal: Visit Responsible Gambling Council (RGC) or Gambling Therapy for self-tests and local Canadian support resources.

Intellectual Property

All content, trademarks, logos, graphics, software codes, designs, and user interfaces on lussurio-casino.co are protected by copyright and are the property of Lussurio Casino or our licensors. Unauthorized use, reproduction, distribution, or modification is strictly prohibited.

Disclaimer and Warranty

Use of the platform is at your own risk. The Casino does not warrant that the website will be uninterrupted, error-free, or free of viruses or harmful components.
The Casino is not liable for losses or damages caused by technical failures, internet connection problems, force majeure, or unauthorized access to the user account, unless caused by gross negligence or willful intent on the part of the Casino.
Players are solely responsible for the security of their login credentials (username and password). The player is liable for damages resulting from the misuse of the account by third parties.

Dispute Resolution and Customer Support

9.1 Customer Service and Complaints

For questions, discrepancies, or complaints, our customer support team is available at any time via email at [email protected]. We strive to handle all inquiries promptly and fairly.

9.2 Applicable Law and Jurisdiction

These T&C and all legal relationships between the player and the Casino are governed by the laws of Canada and the applicable provincial laws.
Mandatory consumer protection provisions of the province or territory in which the player has their habitual residence remain unaffected.

Changes to the T&C

We reserve the right to update or amend these T&C at any time to reflect legal, technical, or commercial changes.
Significant changes to the T&C will be communicated to the player in a timely manner via email or through a prominent notice on the website. By continuing to use the platform after the modified T&C come into effect, you declare your agreement with them.